Official reports have shed light on the moments immediately after Renee Nicole Good was fatally shot by a U.S. Immigration and Customs Enforcement officer in Minneapolis last week, and how first responders and bystanders reacted to the shooting, which has led to nationwide protests.
According to police files, fire response reports and transcripts of 911 calls released to NBC News in response to a public records request, Good was still alive when a Minneapolis Fire Emergency Medical Services team reached her.
The reports paint a vivid picture of the chaotic moments following the Jan. 7 shooting, which has become a definitive moment in President Donald Trump’s immigration crackdown.
“Every use of force incident and any discharge of an ICE firearm must be properly reported and reviewed by the agency in accordance with agency policy, procedure, and guidelines,” Homeland Security Assistant Secretary Tricia McLaughlin said in a statement to NBC News. “All shootings are initially reviewed by the appropriate federal, state, local, or tribal law enforcement agency principally charged with first response to the incident.”
McLaughlin added that “following a review of the incident by the appropriate investigative agency, ICE will conduct an independent review of the critical incident.”
Members of law enforcement work the scene after Renee Nicole Good was shot by an ICE officer during federal law enforcement operations Jan. 7 in Minneapolis.Stephen Maturen / Getty Images
The fire response report states that during the incident, Good had “apparent gunshots” to her chest, forearm and face, and was “unresponsive, not breathing, with inconsistent, irregular, thready pulse activity.”
Footage from the incident, including cellphone video taken by Jonathan Ross, the ICE officer who shot Good, shows her at the wheel of her Honda SUV interacting with ICE officers before the shooting.
In the footage, cars can be heard honking, sirens wail and protesters are blowing whistles. Ross is seen walking around the front of the car to face Good. “That’s fine, dude, I’m not mad at you,” Good is heard telling Ross. Another officer near the SUV tells Good to get out of the car.
In the footage, Ross turns to face the front of the SUV as Good’s wife, Becca Good, appears to say, “Drive.” Good turns the steering wheel to her right, away from the officer, as she begins to drive.
In Ross’ cellphone footage, he can then be heard shouting what sounds like “whoa” and firing. Multiple shots can be heard in the video. The view of his phone camera jerks around, points up to the sky and captures a glimpse of his masked face before it levels out and shows the SUV accelerating down the street.
Homeland Security Secretary Kristi Noem has said the officer was acting in self-defense and accused Good of being a “domestic terrorist,” without citing evidence. The FBI is investigating the shooting.
Good, 37, was an American citizen and a mother of three.
Noem said that Ross was treated in a hospital for injuries he sustained in the incident and was released soon after. The emergency services logs say he was first taken to a federal building. A DHS official told NBC News earlier this week said that Ross suffered internal bleeding to the torso following the fatal shooting incident.
The officer walked away from the scene unassisted.
A person holds a sign Tuesday during a vigil at a memorial near the site where Renee Good was killed.Stephen Maturen / Getty Images
First responders removed Good from the scene on the suburban street in Minneapolis. More than 3,000 federal agents are carrying out ongoing operations in the city, federal government figures say, to root out local corruption and arrest people suspected of serious crimes or immigration breaches.
Eyewitness video shows paramedics treating Good on the sidewalk and carrying her away on a stretcher as people on both sides of the road look on.
Medics applied a tourniquet and gave her CPR before she was taken to a local hospital by ambulance, the fire report said. Hospital staff stopped resuscitation efforts at 10:30 a.m, just under an hour after the shooting.
The first 911 calls were received at 9:38 a.m. CT and the agent who fired the fatal shots left the scene at 10:04 a.m., the police report shows.
The 911 call logs include one caller who told dispatchers: “They just shot a lady. Point blank range in her car…. She’s f—— dead.”
Another caller said, “I had to walk away because I have young kids, and ICE is everywhere over there.”
A bullet hole is seen in the windshield of Good’s car in Minneapolis, on Jan. 7, 2026.KARE
An unidentified 911 caller said, “ICE fired two shots through her windshield into the driver. She tried to drive away but crashed into the nearest vehicle that was parked.”
In one 911 call, which apparently came from a Homeland Security officer who identified himself only as “Philip” and said, “Requesting EMS assistance and local law enforcement.”
“We had officers stuck in a vehicle, and we had agitators on the scene,” Philip continued. The dispatcher asked him for a description of the shooter, but he said: “No, I don’t have any of that stuff, we’re just trying to get assistance (INAUDIBLE).”
Large parts of the 911 call logs have been redacted and blacked out, with the hidden portions labeled “Law Enforcement.”
The police report also noted that “agitators” were cutting crime tape, slashing tires, throwing snow and ice “at federal agents but not at MPD” officers at various points. Border Patrol deployed pepper spray about 20 minutes after the shooting, the police report said.
ICE officers left the scene at 11:20 a.m., and the FBI arrived at 11:31 a.m.
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